Contact Us

To find out more about the opus credit card or how to manage your existing account, just get in touch.

By Phone

To report your card lost or stolen call us 24 hours a day on:

▸0333 414 1077

For customer enquiries or to make a payment call us on:

▸0333 414 1077

To activate your opus card call us 24 hours a day on:

▸0808 156 6597*

*This is an automated phone service and does not go through to an opus card advisor

Calls to 0333 numbers will be charged at a standard national rate. Call costs from mobile companies and operators may vary so please check before calling.

Our lines are open six days a week, 9am to 6pm Mon-Fri, 9am to 4pm Saturday. We are closed on Sunday. Calls may be recorded or monitored for training and security purposes and to help us manage your account.

By Post

Its normally quicker to call and speak with an opus card advisor on 0333 414 1077, however if you would like to contact us in writing by post, please do so at the following address:

opus Customer Services
PO Box 171
S98 1JS


You can send us a message online by logging into your online account manager

If you are not registered for our online services, its easy to sign up

Need to make a complaint?

We want to help fix any problems that might arise. Get in touch and we'll do everything we can to help